If you haven't received your welcome email, please check your spam/junk/promotions folder.
You will receive 2 emails from us, the 1st would be the receipt to show that you have paid.
The second would be the welcome email containing your login credentials and pdfs, it will look similar to this:
If you still haven't received your account within 24 hours please contact us by opening a support ticket.
To open a new ticket here:
Or by following this link:
http://help.arcaneaccountsolutions.com/support/tickets/new