In your welcome email you should have received:

1) Remote Desktop Shortcut

2) Remote Desktop Computer Name

3) Remote Desktop Username

4) Remote Desktop Password

5) IP Address


Step 1

Download the remote desktop shortcut from the welcome email. 


Step 2

Right click the shortcut and press edit



Step 3

Click "Add PC" and then enter the PC name from the Welcome Email

Next Click "User Account" 


Step 4

Click “Add New User Account” and enter the credentials from the Welcome Email.

Username is typically: Administrator

Friendly Name is optional, you can add any name that you wish and then click on "Add"