In your welcome email you should have received:
1) Remote Desktop Shortcut
2) Remote Desktop Computer Name
3) Remote Desktop Username
4) Remote Desktop Password
5) IP Address
Step 1
Download the remote desktop shortcut from the welcome email.
Step 2
Right click the shortcut and press edit
Step 3
Click "Add PC" and then enter the PC name from the Welcome Email
Next Click "User Account"
Step 4
Click “Add New User Account” and enter the credentials from the Welcome Email.
Username is typically: Administrator
Friendly Name is optional, you can add any name that you wish and then click on "Add"