In your welcome email you should have received:

1) Remote Desktop Shortcut

2) Remote Desktop Computer Name

3) Remote Desktop Username

4) Remote Desktop Password

5) IP Address

Step 1

Download the remote desktop shortcut from the welcome email.

Step 2

Right click the shortcut and press edit

Step 3

The computer name and username should both be auto-filled.

Tick “Allow me to save credentials”, save and exit.

Step 4

Double click the remote desktop shortcut.

Enter your password from the welcome email